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Delivery of your items should be received within 2 - 3 days of despatch for the North Island and 5 - 8 days for the South Island Should the product be received broken or damaged, or if you discover a defect, please make contact via our contact link immediately. We will arrange a replacement. We may require a photo image for our records. If the item is not available we will provide a complete refund.If the wrong item is delivered to you by mistake we will arrange for it to be picked up and exchanged for the correct one.Goods are shipped with Peter Baker Transport Couriers. Should your goods arrive damaged, please contact us immediately (within 24hrs). We are not responsible for non receipt of goods if the address that you provide is incorrect (must be recognised by NZ Post) Parcels are signed for upon receipt from courier. We cannot deliver to a post office box. Delivery of your items should be received within 2 - 3 days of despatch for the North Island and 5 - 8 days for the South Island |